Tools and Resources is a good little section on the VR eChise system. One of the main features is to see "Who's Online". This function allows you to see how many people are real time on your site. See how many are guests and how many have accounts with shopping carts. In addition, it provides the links they are currently on as well as IP addresses. The Rohnstein has found a similar tool that will actually let you have communication with these people even if they do not have an account on your site. To dive further in this, check out our Partner Program with www.ChatStat.com.

In addition, Tools and Resources also has the Database Backup function that we discussed in the Data Manager section. Doing a database backup of your stores content is important routinely if your are constantly making changes to products and relevant data. You never want to be in a situation where you lose vital product information or worse, customer data. Most web hosting companies offer nightly backup, however you maybe want to do these when you are making changes during the day. Our preferred hosting company, BlueHost.com, does backups every 24 hours. They are easy to restore and maintain.

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